2010 Conference Schedule (Library Assessment Conference)

Preliminary Program (subject to change)

Sunday		October 24
8:30am		Registration
9am–5pm		Full-Day Pre-Conference Workshops (optional/additional registration fee) Getting Started with Learning Outcomes Assessment: Purposes, Practical Options, and Impact Leader: Megan Oakleaf (iSchool, Syracuse University) More details Working Effectively with LibQUAL+® Leaders: Raynna Bowlby and Martha Kyrillidou (Association of Research Libraries) More details
Monday		October 25
8am		Registration / Continental breakfast
9–9:15am		Welcome & Opening Steve Hiller, Martha Kyrillidou, and Jim Self (Conference Co-Chairs)
9:15–10am		Opening Keynote Fred Heath on Library Service Quality
10–10:30am		Break
10:30am–noon		Plenary Speakers: Megan Oakleaf on Learning Outcomes and the Library Danuta Nitecki on Assessment of Library Spaces
Noon–1:00pm		Lunch
1:30–3pm		Parallel Session 1 Teaching and Learning I Assessment = Improved Teaching and Learning: Using Rubrics to Measure Information Literacy Skills Kathryn Crowe, University of North Carolina at Greensboro Using A Rubric To Assess Freshman English Library Instruction Susan Gardner, Loyola Marymount University Elisa Slater Acosta, Loyola Marymount University But What Did They Learn? What Classroom Assessment Can Tell You About Student Learning Catherine Pellegrino, Saint Mary's College Library Space I Longitudinal Assessment of User-Driven Library Commons Spaces Robert Fox, Georgia Institute of Technology Ameet Doshi, Georgia Institute of Technology LibQUAL+® and the Information Commons Initiative at Buffalo State College: 2003 to 2009 Eugene Harvey, Buffalo State College (SUNY) Maureen A. Lindstrom, Buffalo State College (SUNY) An Assessment of the Bass Library as a Learning Commons Environment Cheryl A. McCarthy, University of Rhode Island Danuta A. Nitecki, Drexel University Service Quality - LibQUAL+® Canada Lite: Impact of LibQUAL+® Lite on the members of the LibQUAL+® Canada Consortium Sam Kalb, Queen's University Sylvain Champagne, Hautes Études Commerciales (HEC) Montréal Susan Czarnocki, McGill University Eun-ha Hong, Wilfred Laurier University Research on the LibQUAL+® Lite scores Bruce Thompson, Texas A&M University Martha Kyrillidou, Association of Research Libraries Colleen Cook, Texas A&M University Coding Practices for LibQUAL+® Comments: Survey Findings Lynda White, University of Virginia Eric Ackermann, Radford University Karen Neurohr, Oklahoma State University Daniel O'Mahony, Brown University
3–3:30pm		Break
3:30–5pm		Parallel Session 2 Teaching and Learning II Assessing the Library within a University Context Ryan Johnson, University of Mississippi Using Student Data to Assess Library Instruction's Role in Student Success and Retention Rachel Kirk, Middle Tennessee State University Jason Vance, Middle Tennessee State University Justin G. Gardner, Middle Tennessee State University Finding the Library: An Institutional Assessment of the Undergraduate Experience Carol Shepstone, Mount Royal University Library Space II You Don't Say! Students at the University of Virginia Come Clean When Asked "What are you working on, and how can we help?" Matt Ball, University of Virginia Meridith Wolnick, University of Virginia Multiple Methodologies for Space Assessment to Support Learning Karen Diller, Washington State University Vancouver Sue F. Phelps, Washington State University Vancouver Assessment in Practice Towards Democratizing Library Data: Data Management and Sharing in the Institutional Repository Margaret Friesen, University of British Columbia Bailey Diers, University of British Columbia Suher Zaher-Mazawi, University of British Columbia Know thy user: The Duke Libraries User Studies Initiative Diane Harvey, Duke University Yvonne Belanger, Duke University Emily Daly, Duke University Linda Daniel, Duke University Sustaining Feedback: Assessment in the Liberal Arts College Library Lucretia McCulley, University of Richmond
5–5:30pm		Break
5:30–7:30pm		Poster Reception
7:30–9:30pm		Dinner Speaker: Charles Lowry, Association of Research Libraries
Tuesday		October 26
8am		Registration / Continental breakfast
8:30–10:00am		Plenary Speakers: Stephen Town on Value and Impact Joe Matthews on Performance Measures & Balanced Scorecard
10:00–10:30am		Break
10:30am–noon		Parallel Session 3 Organizational Performance I Serving Multiple Stakeholders: Crafting a "Blended" Scorecard at the University of Minnesota Health Sciences Libraries. Katherine Chew, University of Minnesota Erinn E. Aspinall, University of Minnesota Building Scorecards in Academic Research Libraries: Organizational Issues and Measuring Performance Vivian Lewis, McMaster University Steve Hiller, University of Washington Elizabeth Mengel, Johns Hopkins University Donna Tolson, University of Virginia Value and Impact I Institutional Collaboration Key to Measuring the Knowledge Economy Patricia Brennan, Thomson Reuters Measuring Use of Licensed Electronic Resources: A Second Iteration of the MINES for Libraries? Survey on Scholars Portal and Other Resources for the Ontario Council of University Libraries Catherine Davidson, York University Martha Kyrillidou, Association of Research Libraries Terry Plum, Simmons College Dana Thomas, Ryerson University "What's So Special About Special Collections?" Or, Assessing the Value Special Collections Bring to Academic Libraries Christian Dupont, Atlas Systems, Inc. Elizabeth Yakel, University of Michigan Usability A Usable Movable Feast: Usability and the Mobile Library Website James MacKenzie, University of New Brunswick Lesley Balcom, University of New Brunswick LibGuides Usability Testing: Customizing a Product to Work for Your Users Christine Tawatao, University of Washington Rachel Hungerford, University of Washington Lauren Ray, University of Washington Jennifer Ward, University of Washington Librarians Do It Differently: Comparative Usability Testing with Students and Library Staff Nancy Turner, Syracuse University
Noon–1:15pm		Lunch Speaker: David Shulenburger on the Role of the Library & the University
1:30–3pm		Parallel Session 4 Organizational Performance II Analyzing the MISO Data: Broader Perspectives on Library and Computing Trends Laurie Allen, Haverford College Library Amy Bryant, Earlham College David Consiglio, Bryn Mawr College Joshua Wilson, Brandeis University Kevin Creamer, University of Richmond Are We There Yet? Aligning Planning and Metrics - Strategically Raynna Bowlby, Library Management Consulting Performance Measurement: Organizational Changes and Outcomes Monitoring Kay Chapa, UT Southwestern Medical Center Library Kelly Gonzalez, UT Southwestern Medical Center Library Richard Wayne, UT Southwestern Medical Center Library Value and Impact II The Value of Academic Libraries: Findings and Implications for the Profession Lisa Hinchliffe, University of Illinois at Urbana-Champaign Megan Oakleaf, Syracuse University Mary Ellen Davis, Association of College and Research Libraries What Impact Do Academic Libraries Have on Teaching and Learning? A Review of the Literature and Preliminary Taxonomy for Determining Library Resources and Services Value and Return on Investment Rachel Fleming-May, University of Tennessee Crystal Sherline, University of Tennessee Data Farms or a Field of Dreams? Libraries CAN Build Infrastructure for Collaborative Assessment. Joe Zucca, University of Pennsylvania Qualitative Ethnography as an Assessment Tool, The ERIAL Project Lynda Duke, Illinois Wesleyan University Andrew D. Asher, The ERIAL Project The Librarian-Student-Faculty Triangle: Conflicting Research Strategies? Nancy Fried Foster, University of Rochester Persona Development and Use, or, How to Make Imaginary People Work for You Jennifer Ward, University of Washington
3–3:30pm		Break
3:30–5:00pm		Parallel Session 5 Organizational Performance III Measuring the Value of Library Resources and Student Academic Performance through Relational Datasets Margie Jantti, University of Wollongong Brian Cox, University of Wollongong Cutting the Knot: A Holistic and Pragmatic Framework for Public Services Measures Zsuzsa Koltay, Cornell University Library Administrators' Uses and Perceptions of Performance Measurement Information in the Strategic Development of Competitive Responses Larry Nash White, East Carolina University Value and Impact III The Link Between Academic Journal Collection Cost, Use, User Performance, Value and Return-on-Investment Donald King, University of Tennessee and Bryant University Carol Tenopir, University of Tennessee Still Bound for Disappointment? A Follow-up with Faculty about Journal Collections, Based on LibQUAL+® Results Jennifer Rutner, Columbia University Jim Self, University of Virginia Digital Libraries Engaging Library Websites Users Through Usability Testing and Inquiries Using Morae Fagdeba Bakoyema, Middle Tennessee State University Assessing Quality of Digital Objects Created in Large Scale Digitization Emily Campbell, University of Michigan Beyond COUNTER: Evaluating Usage of Non-Text Resource Stephanie Krueger, ARTstor
6:30–8:30pm		Conference Reception, Peabody Library Welcoming Remarks: Winston Tabb, Johns Hopkins University
Wednesday		October 27
8am		Registration / Continental breakfast
8:30–10:00am		Parallel Session 6 Information Services Ask the Expert: Using Expertise Domains for Library Service Assessment Amy Brunvand, University of Utah Alfred Mowdood, University of Utah Kate Holvoet, University of Utah Assessing the Role of Synchronous Virtual Reference in Reaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts Sarah Passonneau, Iowa State University Dan Coffey, Iowa State University Renewals and Interlibrary Loans in Libraries Niels Ole Pors, Royal School of Library and Information Science Data and Libraries The Future of Academic Librarians in the Workforce Jose-Marie Griffiths, Bryant University Donald King, University of Tennessee and Bryant University Assessing Public Library Use of the Internet John Bertot, University of Maryland Charles R. McClure, Florida State University Conducting Practical Library Assessments that Promote Program Change and Improvements Charles R. McClure, Florida State University Bradley Wade Bishop, University of Kentucky Lauren Mandel, Florida State University John T. Snead, University of Oklahoma Research in Progress On Becoming a Process Focused Library Susan Bailey, Emory University Claudia Dale, Emory University Developing a Library Value Indicator that Resonates with a Disciplinary Population Jeanne M. Brown, University of Nevada, Las Vegas Cultural Heritage Informatics and the GSLIS Digital Curriculum Laboratory: A Cyberlearning Platform for the Evaluation of Digital Asset Management Systems in the Context of Student Learning Outcomes Terry Plum, Simmons College Jeannette Bastian, Simmons College Ross Harvey, Simmons College Martha Mahard, Simmons College A Model for Assessing Interdisciplinary Collections Allison Sivak, University of Alberta Recruiting for Results: Assessment Skills and the Academic Library Job Market Scott Walter, University of Illinois at Urbana-Champaign Megan Oakleaf, Syracuse University
10:00–10:30am		Break
10:30–noon		Parallel Session 7 Organizational Performance IV: ClimateQUAL® ClimateQUAL® and Thinklets: Using ClimateQUAL® with Thinklets to Facilitate Discussion and Set Priorities for Organizational Change at Criss Library Nora Hillyer, University of Nebraska at Omaha Audrey DeFrank, University of Nebraska at Omaha After the Data: Taking Action on ClimateQUAL® Results Elizabeth Mengel, Johns Hopkins University Judith Smith, Johns Hopkins University Elizabeth Uzelac, Johns Hopkins University Striving for Excellence: Climate Matters Shelley Phipps, University of Arizona Brinley Franklin, University of Connecticut Shikha Sharma, University of Connecticut Marketing and Advocacy What are Libraries Really* Doing to Market Electronic Resources?* Marie Kennedy, Loyola Marymount University Truth-Telling and Survey Methods in Advocacy Research: A Call for the Formation of the Flat Venus Society in Library Assessment Ray Lyons, Independent Consultant Marketing and Assessment in Academic Libraries: A Marriage of Convenience or True Love? Lynne Porat, University of Haifa Collections Using an Availability Study to Assess Access to Electronic Articles Janet Crum, Oregon Health & Science University Carla Pealer, Oregon Health & Science University Focus on Circulation Snapshots: A Powerful Tool for Print Collection Assessment Richard Entlich, Cornell University Leveraging Resources to Avoid Lost Opportunities: Consortial Collection Analysis to Reduce Unnecessary Monographic Duplication Rachel Lewellen, University of Massachusetts Amherst Leslie Horner Button, University of Massachusetts Amherst
12:00–1:15pm		Lunch / Conference Close See you in 2012!
1:30–5pm		Afternoon Half-Day Post-Conference Workshops (optional/additional registration fee) Best Practices in Graphical Data Presentation Leaders: Ray Lyons More details Successful Current Practices: Getting Returns on Library Investment (ROI)! Leaders: Leaders: Neal Kaske (NOAA) and Roberta Shaffer (Library of Congress) More details Successfully Managing Change with the Balanced Scorecard Leader: Donna Tolson (University of Virginia Library) More details Telling Story Leader: John Bertot (University of Maryland) More details

Library Assessment Conference

Building Effective, Sustainable, Practical Assessment

2010 Conference Schedule

Preliminary Program (subject to change)

Sunday

October 24

Monday

October 25

Tuesday

October 26

Wednesday

October 27